Ensuring that your guests understand the risks of the tour/activity they have booked and releasing you of liability must be handled in a certain way. Of course you should seek legal advice and get a professional to help with your …
Your waiver process is important. Getting a guest to sign a waiver upon arrival for a paid tour may not cut it in a court of law. Guests need to see the waiver well in advance of tour start date. …
How Experience Operators and Small Campground Operators do business has changed. To stay competitive and grow, small and medium-sized businesses need to adopt new digital tools and technology. What does this ‘Digital Transformation’ buzzword even mean? Digital technology provides us …
Def’n – au·to·ma·tion – to improve efficiencies From personalizing your customer experiences to saving your team hours of production time, there are countless benefits to the world of automation. Hours are wasted every day on small admin tasks that can …
Your cart is a huge source of leads. If people click BOOK NOW they are reasonably committed. But abandonment rates are high. Reasons can vary…* Just not ready to buy.* Discount code problems* Additional cost surprises / misunderstanding about pricing …
How quickly can you compile and analyze data like this? Show me everyone from europe Show me everyone over 55 Show me everyone who has returned more than 5 times Show me everyone that’s a vegetarian Show me everyone that …
What motivates you? What is important to You? Risk management? Streamlining productivity? Quick access to meaningful data? Capturing critical guest information such as medical issues, passport info, flight info, next of kin, previous experience? Controlling availability? Sharing information with. Your …
At Adventure Engine the term “agents” actually means any third party that might sell your tours or programs. But let’s start at the beginning and talk a bit about what first comes to mind, travel agents. Upon the rise of …
Travel Marketing columnist for MediaPost, Verena Thompson, reported in an article June this year, “We’re seeing unprecedented changes in the world of travel and tourism, from the emergence of the “sharing economy” to the rise of the millennial traveller. “ …
I scour the internet for knowledge that I can pass along to my readers about how to increase online sales. It’s always gratifying read from other sources things that we have been preaching for years so let me get down …
